What is it and what does it include?
Customer Service
Today, customer service means delivering proactive and immediate support to customers anytime on the channel of their choice — phone, email, text, chat, and more.
- Order taking
- Up-selling and cross-selling
- After hours call centre
- Customer follow-up
- Customer satisfaction surveys
- Subscription renewal
- Chat support
- Call quality monitoring
- Claims processing
- IVR services
- Help desk solutions
In Easy 5 steps
Our Work Process
Sign-Up
Get ready and sign-up with us
Define Job Role
To understand your requirement for the role to fulfil the duties
Hiring
To hire the right remote resource with the skills & experience
Training for Role
Train the resource for any specific demands from the role
Get Started
You can start assigning work to your dedicated remote resource
Lets Connect
let’s connect over a virtual coffee and get started. Schedule a virtual meet as per your convenience.
